There’s also 140 years of experience backing the company, so you know it has been around long enough to know how to provide customers with what they want and need. Phone and email support are provided on a 24/7 basis, and it’s possible to get an installation completed on the same day. You can also expect $500 off your insurance deductible in case you get broken into while you have ADT monitoring installed. Here’s a quick summary of their pros and cons:You can control your garage door, lights, locks, and more right through your cell phone. There’s no relocation option if you need to move, so ADT works best for established homeowners who are going to be at the same location for a longer period of time. The franchise nature of ADT can also mean that you’ll find a somewhat inconsistent level of customer service and support depending upon where you are based, and that can be frustrating when you are used to receiving good service, but move somewhere else, and suddenly have poor service.